Creating a Casumo account is as easy as it gets!

How do I create an account with Casumo?

Click “sign up” in the left-hand menu, pick your welcome gift and follow the two steps outlined. It is that easy.

I cannot open an account. What is wrong?

Make sure that all fields are correctly filled in. Is the Casumo name you chose available? Is the same password entered in both fields? If the email address is already registered with Casumo it means you already have an account with Casumo. Click “I forgot my password” or contact Casumo directly and they will reactivate the account for you.

I am under 18 years of age. Can I play at Casumo?

Simply put, no you can’t. Gambling whilst under the age of 18 is a criminal offence and Casumo will prevent access for anyone underage. Therefore, appropriate age verification checks are carried out.

I have forgotten my password. How do I get a new one?

Click “login” in the left-hand menu, select “I forgot my password” and enter the email address you used when you registered with Casumo. Casumo will send an email with a link that you use to change your password. If you don’t get the email, check your junk mail.

Where do I find my personal stuff?

Once logged in – click your Casumo name in the top left corner to get to your personal stuff. Here you will find everything related to you and your casino adventure – personal information, details & settings, status in the adventure and all your valuables and trophies.

Can I change my Casumo name?

No, you cannot change your Casumo name. Therefore choose your name with due care and pay extra attention to the spelling. If you don’t want others to see your Casumo name and your activity you can make yourself invisible by setting “Show my adventure and player card” under “Details & settings” to off.

How can I change the details in my account?

Click your Casumo name in the left-hand menu and go to “details & settings”. Here you can change your email address and password by clicking “change.” If you need to change your address or phone number, please contact Casumo and they will help you with any problems.

How do I turn off my subscription to Newsletters and Promotions?

Click on your Casumo name (upper left corner) and select “details & settings”. Here you can turn on/off your subscription to newsletters and promotions.

I don’t want other people to see my Casumo name or my activity. What can I do?

If you don’t want others to see your Casumo name and your activity you can make yourself invisible by setting “Show my adventure and player card” under “Details & settings” to off.