Don’t Have A Horse In The Race? Get Your Money Back!Friday, Sep 8, 2017 14:07
Placing a bet and then being disappointed to find out that the horse you really had a good feeling about, the one whose name or form or rider swayed you to put down some of your hard-earned money on it, won’t actually be running in the race. It’s sometimes heart breaking because there is often absolutely nothing you can do about it in any way and it wasn’t the case of a bad decision by the punter but more of the forces of nature conspiring against you. The mere potential that your selected horse might have stormed ahead and come out at the head of the pack at the end of the race bagging you a nice win and a nice sense of being right.
But alas sometimes these things happen. And BetVictor knows this, they also know that it isn’t your fault when it happens so in order to compensate for that they are willing to give you back your stake when your horse doesn’t end up in the race that you wanted them to be in.
This may seem like a pretty obvious thing and something that should be in the rules for all sports bets somewhere but actually no, a betting company can simply decide not to give you your stake back if the horse does not compete and again there is nothing you can do about it.
This is where BetVictor really outshines their competition, instead of worrying solely about every piece of potential revenue they can get, they instead care first and foremost about the experience of the customer. This in itself is a great business move, happy and satisfied customers generally equals loyal and repeat customers so they’re incredibly valuable assets to any business across the globe. So for that reason alone, BetVictor have pledged to give you back all of your stake if the horse doesn’t race.
Spokesperson for Betvictor Charlie McCann had this to say on the offer: “Other companies have made and will continue to make the ad hoc decision to refund on horses who have lost all chance at the start of a race, but we want to go a stage further and make sure punters are aware that if they can’t win they won’t lose on British and Irish racing and will always have their stake returned. There are no limits or gimmicks to the refund and it will be returned as cash.
And former football star and BetVictor ambassador gave his two cents as well: “There is nothing more frustrating for punters than when your horse plants itself down at the start or fails to leave the stalls and it is deemed to have come under starter’s orders; you lose your cash when the reality is you actually haven’t had a run for your money. This new initiative and offer from BetVictor will be music to the ears of punters’ who now know you will always have the insurance of getting a Run For Your Money at BetVictor.”