Make sure that Roxy Palace are in your Safe Senders!

Roxy Palace often directly deal with their customers when it comes to promotions and letting them know about the new happenings on the site so that they can stay up to date and informed. This means that they need a way to get in contact with their members that is unobtrusive and free for both parties. There is really only one service that provides this kind of free and easy communication and that is email. Email is great because it is instant communication that can wait a while if you don’t check your email right away, that’s fine but if you want to stay on top of them and alert to what is coming in then you can do that also.

The email also allows the sender to add a lot of personalisation to their emails and really make them pop to the eye, as well as this they can send it to pretty much every single one of their customers and expect a huge readership. That is of course unless the person’s email account is set up in such a way that Roxy Palace communication gets wrongly detected as spam.

This means that the email operator will filter it out and it won’t appear in your inbox as well as it is automatically deleted after a certain amount of time to clear up space. This is disastrous if you are the type of person who likes to receive offers and promotions from such places like Roxy Palace where you spend a lot of time and would really appreciate some deals for.

In order to fix this, Roxy Palace have researched just how to prevent it from happening for the most popular email service providers out there. And if yours is not here then I would suggest either contacting the provider directly for help or trying to figure it out yourself.

Windows Live Hotmail

• Open the email
• Click "Add to contacts" at the top of the message next to the name of sender
• The email address has now been added to the safe senders' list

Microsoft Outlook 2003

• Open the email
• On the toolbar click on "Actions"
• From the drop down menu select "Junk E-mail"
• Select "Add sender to safe senders list"
• A dialogue box will appear with the words "The sender of the selected message has been added to your safe senders' list"
• Click the "OK" button to confirm
• The email address has now been entered into your Outlook contacts list

Microsoft Outlook 2007

• Open the email
• On the Tools menu, click Options
• On the Preferences tab, under E-mail, click Junk E-mail
• Click the Safe Senders or Safe Recipients tab
• Click Add
• In the Enter an e-mail address or Internet domain name to be added to the list box, enter the name or address you want to be added, and then click OK
• The email address has now been entered into your Outlook contacts list

AOL

• Open the email
• Click on the "Add Address" icon
• Check that the email address is correct in the email field on the "Add to Address Book" page
• Click the Save button
• The email address has now been entered into your AOL address book

Yahoo Mail

• Open the email
• Click the "Add Sender to Contacts" icon located just right of the From field
• Check that the email address is correct in the email field on the "Add to Address Book" page
• Click "Add to Address Book"
• The email address has now been entered into your Yahoo! address book

Gmail

• Log into your Gmail
• Click on "Contacts"
• Click on the "New Contact" button
• Add the email address to the Email field and click on "Save Now"
• The email address has now been added to your contacts

Lycos eMail

• Open the email
• Click on "Add Contact " in the message header
• Fill in a first and Last name for the email address
• Click on "Save" in the contact details page
• The email address has now been entered into your Lycos contact list