The SkyBet Help Centre - There for You2017-07-24 12:33:45
It can happen to the best of us, sometimes you are sitting looking at your screen with some sort of issue that you just can’t seem to get to the bottom of yourself. Whether it’s to do with your account, your wagers, your deposits or something completely alien to you we all need a little help from time to time just to straighten out issues like these.
That’s why it is important, nay vital, for a good online betting site to have an extensive and comprehensive help system in place for you to work out your problems with. It is important so that customers who are having trouble with an aspect of the site can get it resolved quickly and get back to placing bets and playing games as soon as possible while feeling that they are fully satisfied with the speed and effectiveness of the help they received.
Finding the help menu at SkyBet will be an easy part of the process for you. All you have to do is head over to the SkyBet site and scroll down past the ‘Live’, ‘Forthcoming Events’ and ‘Also Available’ sections until you get to the section that is called ‘Tools’. Here you will see three different options available to you, ‘Horse Racing Form’, ‘Help & Support’ and ‘Betting Calculator’. Click on the ‘Help & Support’ option to be brought to the help section of the SkyBet website.
Here you will be greeted by a variety of different subsections that all deal with different sections of the site so if you want to get more specific results about your queries then click on the one that most precisely relates to your problem be it a banking query, a technical support issue or trying to deal with a suspended account.
You can also put your problem into words and search for your solution. Try to keep this search brief and include as many key words as possible, for example if you need a new password because you have forgotten yours then type in something like “Forgotten password” instead of something more formal such as “Hello, unfortunately, I am having some trouble with the recollection of my personal password for my account, could you please help me in resetting it? Thank you.” Of course, that’s a facetious over-exaggeration but the point still stands, keep your search short and to the point because with a search function you are not dealing with a person but an automated system that will try to match up key words with the results it has in its database.
When you have entered your search into the bar hit ‘Search’ and you will be presented with a couple of articles that best match the query you have searched for. Click on the one which is most applicable to your situation and read through it carefully as it is incredibly likely that the answer to your problem will be contained within this article.
If you still can’t find anything to help you then feel free to contact Skybet by going down to the bottom of the help & support page to the ‘How to contact us’ section. You then select the category with which you are having difficulty and you can then call, chat with or email a member of support staff who will be happy to help you reach your solution.